Payment and Shipping
The following conditions apply:
Delivery is available domestically (Germany) and to the following countries: All EU countries, Switzerland, Liechtenstein, Great Britain, Turkey, Norway, Bosnia and Herzegovina, Albania, North Macedonia, Serbia, Russia.
Shipping costs (including statutory VAT)
Deliveries within Germany:
Shipping costs vary by weight. E.g.:
Up to 1 kg: € 5.- | up to 22 kg: € 9.- | up to 35 kg: € 18.- | plus VAT
From approx. 21kg, another package will be shipped with new shipping calculation.
The exact prices are displayed in the shop and in the shopping cart.
For deliveries to German islands, an island surcharge of €15.00 will be added to the shipping costs.
For the shipment of bulky goods (freight forwarding), we charge as follows:
per pallet:
approx. €80 to €5,000 depending on the goods ordered
Bulky goods are marked as such in the item description.
International Deliveries:
Shipping costs vary by weight. Automatically displayed in the shop and in the shopping cart.
For the shipment of bulky goods (freight forwarding) abroad, we charge as follows:
Pallets and bulky goods are shipped by freight forwarder. Pallet from €80 to €5,000.
Bulky goods are marked as such in the item description.
Delivery times
Unless a different period is specified in the respective offer, goods will be delivered domestically (Germany) within 3 - 5 days, and for international deliveries within 5 - 7 days after conclusion of the contract (in case of agreed prepayment, after the time of your payment instruction).
Please note that no deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in a single shipment, unless we have made other arrangements with you. In this case, the delivery time will be determined by the item with the longest delivery time that you have ordered.
Accepted payment methods
- Prepayment by bank transfer
Via PayPal Checkout:
- Payment via PayPal
- PayPal Express
Via Stripe:
- Payment via Sofort/Sofortüberweisung
- Payment by credit card
- Payment via giropay
- Payment via Apple Pay
- Payment via Google Pay
- Bancontact, iDeal, EPS
Our bank details:
Bank: Volksbank Dreiländereck
IBAN: DE26 6839 0000 0008 9265 30
BIC (SWIFT-CODE): VOLODE66XXX
If you have any questions, you can find our contact details in the imprint.